Custom-coded website or a page builder? How to choose, honestly

I build custom-coded sites, so you might expect me to say page builders are a bad idea. They aren’t. Plenty of businesses should use one. The useful skill is knowing which side of the line you’re on, so here’s how I think about it.

The short answer

Use a page builder (Wix, Squarespace, Shopify and similar) if you need a straightforward site quickly, you’re happy working within a template, and you’ll make the updates yourself.

Go custom if the site is central to how you make money, you need behaviour a template can’t do, or you want to own and control every part of it.

Where page builders are genuinely good

For a salon with a booking page, a local shop with a catalogue, or a portfolio, a builder is often the right call, and a custom build would be money spent for nothing.

Where they start to pinch

What custom code gives you, and what it costs

What you get:

What it costs you:

A quick decision guide

A page builder probably fits if…
  • Your site is mainly an online brochure.
  • Non-technical people will update it often.
  • A template layout is fine.
  • You want to launch this week.
Custom probably fits if…
  • The site is your main way of selling.
  • You need an unusual feature or interaction.
  • You want to own the code and avoid platform lock-in.
  • Speed, security and brand feel are competitive advantages.

Questions to ask before you pay anyone

These work on a platform and on a developer alike:

  1. Who owns the code and the content? Get it in writing.
  2. What are the recurring costs? Plan fees, app fees, hosting, domain.
  3. Can I export everything and leave?
  4. Who fixes bugs, and how quickly? For my builds, the answer is in the pricing FAQ.
  5. What happens if we stop working together?

An honest note

If a page builder is the better fit for what you’re doing, I’ll tell you, even though it means I don’t get the project. A site that fits your situation beats a clever one that doesn’t. If you’re unsure, send me what you’re building and I’ll give you a straight answer.

Have something like this to build?

Tell me what you’re working on and I’ll reply with a straight answer on scope, price and timeline.